eri

Contact

Email beats forms.

No contact form. Pick the inbox that matches what you need and the operator will write back. Most things land within a couple of business days.

Channels

  • phlotu@gmail.comAnything else

    General questions, partnership ideas, feedback, hate mail. The operator reads this inbox.

  • phlotu@gmail.comProduct support

    Bugs, account help, install issues. Include your eri build number and operating system if you can.

  • phlotu@gmail.comBilling & refunds

    Subscription, invoice, tax, refund. For card-level issues, Stripe support is faster than this inbox.

  • phlotu@gmail.comPrivacy & data requests

    Access, deletion, correction, export. PIPEDA / GDPR / CCPA — same address, same person, same response time.

  • phlotu@gmail.comVulnerability reports

    Responsible disclosure with safe harbour at /security/disclosure. PGP key on request.

  • phlotu@gmail.comAbuse reports

    Saw eri being misused? Saw something that violates the acceptable-use policy? Send it here.

  • phlotu@gmail.comLegal & DMCA

    Terms questions, IP notices, takedown requests, regulator inquiries.

  • phlotu@gmail.comPress & media

    Interview requests, brand assets, on-the-record commentary.

Where the operator is

Ontario, Canada. There is no public mailing address — eri is an indie project, not an office. For anything that genuinely needs a postal address (legal service, certified mail), email phlotu@gmail.com first and the operator will sort it out.